WELCOME TO CAPTURE
Capture has 30 years of experience specializing in the design, planning and implementation of customer service assessment, employee engagement, exit surveys, and quality assurance programs. For organizational effectiveness we work with our clients to create the best employee onboarding research, new hire interviews, employee satisfaction surveys, and employee engagement surveys, using our privately-owned Research Center. Capture’s customizable programs and surveys provide comprehensive reporting and actionable intelligence that our clients can turn into improvements or efficiencies for their organizations.
Opinion Research
We use a computer-aided-telephonic-interviewing (CATI) system to capture all of our research. The flexibility of the system allows us to customize the surveys to encompass all skip patterns, sample and quota management, and questionnaire tasks that move the interview through questionnaire twists and turns as needed.
Capture Pathways
Our Capture Pathways services are tailored assessment programs that measure employee performance, product knowledge and service attributes. We focus on a variety of skills, including sales aptitude, problem solving, soft skills and more. Our goal is to provide every agent with the opportunity to succeed by providing a thorough report detailing employee strengths and opportunities for improvement.
Organizational Surveys
When it comes to growing and maintaining your business, building a great team is invaluable. Capture can help you measure the two important aspects of evaluating your team—employee satisfaction and employee performance.
WordPress
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Photoshop
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Graphic Design
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Web Design
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“Capture is a pleasure to work with...
We found them to be very responsive and professional, able to understand our industry and tailor their research to meet our unique needs without a lot of time and input on our part.
Corporate Trust Banker
Our Office
10 Southeast Central Parkway
Suite 220
Stuart, FL 34994
Call Us
772-223-5400 866-463-8638
Email Us
partners@captureisg.com
